Archive for February, 2009
Virtual Customer Service
One of the most frustrating jobs I’ve had was being a support specialist for a small technology company that was a third party provider of online music for universities. In 2006 many small tech companies such as the one I worked for were getting on their feet and realizing that they could provide a service [...]
Read moreEvaluating News Sites
Analyzing content on The Washington Post website was not something that I expected to take several hours. My initial response was that although it is a powerful site it is lacking design and precision. The main menu bar was the equivalent of several signs with one word all glued together and even within the menus [...]
Read moreCampaigning in the 21st Century
Up until recently, a simple voters pamphlet was the way many Americans received valid, printed information about candidates. Newspapers and TV have also provided background information about candidates for many years, but neither of these formats provided the abundance of information (true and false) that the internet currently carries to the majority of homes, business’s, [...]
Read moreAnd the war goes on, another battle rages…
Microsoft Silverlight http://en.wikipedia.org/wiki/Silverlight The Wikipedia page for Microsoft’s Silverlight online media platform was filled with scripting terms and technical jargon. Fortunately all of these terms were hyperlinked and the definitions were easily accessible. I found in-depth information as to the video formats Silverlight is able to decode and also some idea as to how difficult [...]
Read moreMobile Broadcasting
This presentation examines the validity of mobile broadcasting as a new technology of online news. In 2008 only about a third of Americans had a phone capable of receiving these broadcast and only 2% of subscribers used it. This technology is rapidly developing while new business models for delivering it are much more sluggish and [...]
Read moreWill We Get the Full Story?
While reading over the recent success of podcasts from National Public Radio, a key theme appeared. Yes, podcasts and other mobile broadcasting offers a new medium for receiving news, but do they offer the full story? According to Dan Gillmor in his chapter titled From Tom Paine to Blogs and Beyond, blogs are part of [...]
Read more"you're working for under minimum wage."
Marketing strategies and business models for technology products have for some time now have been mysteriously slow. Often times a company develops a technology, attempts to market and create a business model around it and then another companies releases a similiar product for much cheaper or free. So far, popular media products including music and [...]
Read more